We understand that you may have some questions about our services, policies, and the rental process. Here are answers to some of the most asked questions:
01.
What types of vehicles do you offer for rental?
- At MYSTA MOORE, we offer a diverse fleet of luxury SUVs and cars, including models like the
Land Rover, Cadillac, Audi Q7, Chevy, GMC, Lincoln, Mercedes Benz, Jeep, Ford, Lexus and many
more.
02.
How do I make a reservation?
- Making a reservation is easy! Simply visit our website and use our user-friendly online
reservation system. Enter your details, choose your desired vehicle, pick-up and drop-off
locations, and select your rental dates.
03.
What documents do I need to rent a car?
- To rent a car with MYSTA MOORE, you'll need a valid driver's license, a credit card in your
name, and proof of insurance. Additional requirements may apply, so please check our terms
and conditions.
04.
Can I rent a car for someone else?
- Yes, you can rent a car for someone else, but the person picking up the vehicle must meet
our rental requirements and provide all necessary documentation.
05.
Are there age restrictions for renting a car?
- Yes, renters must typically be at least 25 years old. However, age restrictions may vary
depending on the specific vehicle model. Please check our terms and conditions for details.
06.
What is your cancellation policy?
- Our cancellation policy may vary based on the type of reservation and other factors. Please
refer to the terms and conditions provided during the reservation process or contact our
customer service for specific details.
07.
Do you offer additional services, such as GPS, child seats, or insurance?
- Yes, MYSTA MOORE offers optional extras such as GPS navigation systems, child seats,
additional insurance coverage, and premium roadside assistance. These can be selected during
the reservation process.
08.
How do I contact MYSTA MOORE Rental for assistance?
- For assistance, you can reach our customer service team at (720) 998-0714 or email us at
support@mystamoore.com. We're here to help with any inquiries or concerns you may have.